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FAQs
Have a question ? We are here to help.
Is the shipping free?
No, if you require postage, we use Express Postage satchels with Australia Post for $30 return postage.
When will I receive my item?
You will receive your item before your event date.
Can I change or return my item?
- Once an item has been shipped, we are unable to change or provide a refund for the item.
- Confirm in writing at least 14 days before your event date, and we will attempt to find a replacement, subject to stock availability.
- In the instance there is nothing available, then you will be given a 12-month store credit if you cancel in writing at least 2 weeks before your event date.

